PG&E power goes out
PSPS event, storm, or extended outage.
Reliability
When the power goes out, the internet shouldn’t.
We don’t depend on PG&E to deliver internet, by design. Your equipment at home still needs power. Pair us with a UPS or generator and you stay online when your neighbors don’t.
At a glance: cable versus Trellis when the power goes out
When the power goes out at your house
Cable / fiber
Goes out when the power lines come down.
Cable runs over the same overhead lines as your power. Headends depend on the grid.
Trellis tower
Off-grid by design. Most towers run on solar.
Solar-primary sites with oversized batteries. On-grid sites carry 24+ hours plus standby generators.
We publish our status.
When a tower has trouble, we say so. You can see the live state of the network any time, not just when we want you to.
View network statusPower, PSPS, outages
How our towers stay up when the grid goes down.
Solar primary, batteries deep, generators on standby. The grid is our backup, not our primary. So when PG&E shuts off power, most providers’ infrastructure goes dark with it. Our towers stay up.
Tower batteries kick in
Every site has battery backup that holds for hours.
Solar takes over
Most off-grid sites run on solar indefinitely. AC sites add a generator.
You stay online
Your home power is your problem. Our network is built to outlast PG&E.
Built for fire country
Engineered for the geography we serve.
Site selection
We pick tower locations with the lowest fire exposure we can find. Geography is part of the design, not an afterthought.
Vegetation
Kept back from active equipment year-round. Defensible space around every tower we operate.
Redundant paths
One tower going down doesn't take other towers with it. The network reroutes.
See if we cover your address.
Solar-primary towers, batteries when the grid goes down, and a live status page you can check any time.