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Trellis Internet

How it works

We reach your roof over the air, not through a cable.

A small antenna on your house has a line of sight to one of our towers, and that link carries your internet. Here’s how the whole thing comes together.

The technology

From a tower to your Wi-Fi.

A radio on a Trellis tower beams the signal to a small panel on your roof. From there, an ethernet cable runs inside to your router. No trenching, no buried cable. The antenna and the router are both included. No rental fee.

  1. Low-angle view of a perforated parabolic dish against blue sky with cumulus, off-grid Sonoma hilltop install.
    Trellis tower
  2. POV from a rooftop install: customer antenna in mid-foreground aimed at distant ridgeline, vineyard rows filling the valley.
    Your roof
  3. Your home network

Installation

From signup to online in about a week.

Most installs run 1 to 3 hours. About a week from signup to install day, depending on the schedule.

Check availability

Type your address. We check line of sight to the nearest Trellis tower and confirm which plans your roof can pull.

A freshly installed subscriber CPE radio on a wood post with survey flag and freshly turned dirt below, dramatic cirrus sky overhead.

Site survey

A separate visit before install day. A tech surveys your roof, finds the cleanest mount point, and gives you a plan.

Trellis Internet technician kneeling at rooftop gear during golden-hour install with pink-gold hill horizon.

Install day

1 to 3 hours. Your installer’s name is on your work order. Panel goes up, cable comes in, router gets set up.

Subscriber CPE radio mounted on sage-green lap siding with a gutter leading to a wide Sonoma vista.

First hour

Speed test, walk-through, connect your devices. Online before the tech leaves.

Worth knowing

A few things worth knowing.

Cable: “Cable is always faster.”

Promo speeds expire on existing customers; new pricing is for new accounts. Our top tier is 1 Gbps. We have never raised the price on a customer.

Fixed wireless: “Fixed wireless is unreliable.”

Not when it’s built for fire country. Our towers carry 24+ hours of battery, with solar at most sites and a backup generator where the grid is the primary.

Satellite: “Satellite is good enough for rural areas.”

It works. But signals travel hundreds of miles to space and back. Our signal goes miles to a local tower. Lower latency for Zoom and gaming.

Worth knowing

What you’re probably leaving. What you get instead.

A lot of what you put up with from a big provider is a choice they made, not a law of physics. Here’s what we decided differently.

What you’re probably leaving

Common practices at most national providers.

  • Two-year contracts that auto-renew.
  • Retention-specialist gauntlets when you call to cancel.
  • Overseas tier-one phone trees.
  • Service that depends on grid power at every step.
  • Bills that creep up after the first year.

What you get instead

How Trellis runs the relationship.

  • Built for fire country. Towers stay up on battery and solar when the grid goes down.
  • Standard install on most addresses. We confirm the fee when we check your line of sight.
  • The same crew that installed your service is the crew that fixes it.

See if we cover your address

Type your address to see which plans your roof can pull. About ten seconds.